Essential Emergency Numbers and Contacts for Travelers in Andhra Pradesh

Andhra Pradesh, a state rich in culture, history, and natural beauty, offers a diverse range of experiences for travelers. From ancient temples and bustling cities to serene beaches and picturesque hill stations, it is a destination that captivates many. To ensure a smooth and secure journey, it is always wise to be prepared for any unexpected situations. Having access to essential emergency numbers and contacts can provide peace of mind and facilitate quick assistance should the need arise. This guide offers a straightforward list of important contact information for travelers in Andhra Pradesh.

Be Prepared: Essential Emergency Numbers for Your Andhra Pradesh Trip

In any emergency, quick access to the right help is crucial. Below are the primary emergency numbers that are good to know during a visit to Andhra Pradesh.

Key Emergency Contacts in Andhra Pradesh

Detailed Explanations of Key Emergency Services

National Emergency Helpline

A single, unified emergency number, 112, is operational across India, including Andhra Pradesh. This number is designed to be an easy-to-remember point of contact for various critical situations. Dialing 112 can connect individuals to Police, Fire, and Ambulance services. The significant advantage of this helpline is its nationwide applicability, meaning travelers do not need to memorize different local emergency numbers if they are visiting multiple states in India. This helpline is often accessible even when mobile network connectivity for regular calls might seem compromised and is typically pre-programmed into mobile handsets for quick dialing. The establishment of this unified number reflects a move towards simplifying emergency access for everyone, especially those unfamiliar with local specific numbers, thereby improving the efficiency of emergency response.

Police Assistance

For situations requiring immediate police intervention, such as reporting a crime, involvement in an accident, or any serious safety threat, the primary number to dial is 100. It is a long-standing and widely recognized police emergency number. Additionally, dialing the National Emergency Helpline 112 will also connect to police services, often by redirecting the call to the 100 system. This dual access ensures that help can be reached through either the traditional, well-known number or the newer, unified helpline, providing a reliable safety net.

Fire Services Helpline

In the event of a fire, the number to contact for immediate assistance from the fire brigade is 101. Similar to police and ambulance services, the National Emergency Helpline 112 can also be used to report a fire and seek help. The Andhra Pradesh State Disaster Response and Fire Services Department is the agency responsible for fire protection and disaster management in the state. This indicates a structured organization behind the emergency number, tasked with deploying resources, conducting rescue operations, and upholding fire safety standards. Travelers should use these numbers for any fire-related emergency, regardless of its scale, to ensure a prompt and professional response.

Ambulance and Medical Emergency Helpline

For any medical emergency that necessitates an ambulance or immediate medical attention, the designated number is 108. This service is designed to provide swift medical assistance and transport patients to the nearest appropriate healthcare facility. The 108 service was notably first introduced in Andhra Pradesh and operates as a free-to-call number. The National Emergency Helpline 112 also serves as a contact point for ambulance services. The pioneering role of Andhra Pradesh in the 108 ambulance service has contributed to a well-established and likely robust system for emergency medical response within the state.

Specialized Support When You Need It Most

Beyond the general emergency services, Andhra Pradesh has specific helplines designed to offer targeted support for particular situations, ensuring that vulnerable individuals or those facing unique challenges can receive appropriate assistance.

Women’s Safety Helplines

Dedicated helplines are available for women who may find themselves in distress, facing harassment, or experiencing any form of violence. The Women Helpline number 1091 is a key contact for such situations. Another important number is 181, which often provides integrated support, including for domestic abuse, and connects women to services like police assistance, One Stop Centres, legal aid, and information about government schemes for women.

The state has also focused on app-based safety solutions. While specific app names and functionalities can change with governmental policies (for instance, discussions around a transition from an app named ‘Disha’ to a new one called ‘Suraksha’ have occurred), the underlying aim is to leverage technology for women’s safety. These apps typically feature SOS buttons to alert authorities and may integrate location tracking and information on nearby safe places, police stations, and hospitals. The availability of multiple phone helplines and the continued development of app-based systems indicate a strong commitment to providing various accessible channels for women to seek help.

Child Protection Helpline

For any child found in a difficult situation, requiring rescue, or in need of protection, the national toll-free 24×7 helpline number is 1098. This service is crucial for providing emergency outreach, connecting children to necessary care and rehabilitation services, and for reporting cases under child protection laws. In Andhra Pradesh, the Childline 1098 service is integrated with the Emergency Response Support System (ERSS-112). This integration ensures that calls concerning children in distress can be efficiently coordinated with other emergency services like police or medical aid when required, offering a more comprehensive response mechanism for child safety.

Disaster Management and Relief Helplines

In the event of natural calamities or other large-scale emergencies, specific disaster management helplines are available. The Andhra Pradesh State Disaster Management Authority (APSDMA) is the primary body overseeing disaster response in the state. Travelers can contact the APSDMA toll-free helpline at 18004250101. Another important contact is the State/District Disaster Management Helpline, 1070. The national disaster management number, 1078, can also be utilized. The State Fire Control Room, reachable at 0866-2578877, may also play a role in coordinating responses during disasters. This multi-layered system, with dedicated state authorities and various helpline numbers, reflects a prepared approach to managing large-scale adverse events.

Tourist Assistance Helplines

For tourism-related inquiries, assistance, or any issues encountered during travel in Andhra Pradesh, the Andhra Pradesh Tourism Development Corporation (APTDC) is the main point of contact. A toll-free number, 1800-42-545454, is available for travelers seeking support. For queries related to online reservations, emails can be sent to [email protected], and for other general information, [email protected] can be used. Additionally, the National Tourist Helpline number 1363 is operational. APTDC also has regional offices in major locations like Visakhapatnam (contact: +91 891-2788827), Vijayawada (contact: +91 866-2571393), and Tirupati (contact: +91 877-2289120). This dedicated infrastructure demonstrates a commitment to supporting tourists beyond just bookings, extending to general assistance and problem resolution during their stay.

Health and Medical Assistance in Andhra Pradesh

Knowing where to turn for medical advice or assistance for health issues that may not be life-threatening but still require attention is an important aspect of travel preparedness.

Health Advice Line (104 Service)

The 104 health helpline is a valuable resource for various non-emergency health-related queries. This 24×7 toll-free service provides medical advice, information on government health schemes, and counseling. It can also be used to lodge complaints regarding healthcare service providers. The 104 helpline can assist in classifying medical conditions, offering guidance on managing long-term illnesses, providing a health and symptoms checker, and giving first-aid information. This service is particularly beneficial in providing accessible medical information, especially for those in areas with limited direct access to healthcare facilities, and helps reduce the burden on emergency ambulance services for non-critical issues.

Blood Bank Contact Information

For inquiries related to blood availability or donation, the general Blood Bank helpline number 1910 can be contacted.

Key Government Hospital Emergency Contacts in Major Cities

While the 108 ambulance service is the primary contact for emergency hospital admission, having direct numbers for major government hospitals can be useful in certain situations. Below are contacts for some key government hospitals in prominent cities of Andhra Pradesh.

Emergency Contacts for Key Government Hospitals

It is important to note that the availability of specific “emergency-only” numbers for every hospital can vary. The numbers listed are primary contact lines or known emergency lines. In any critical medical situation, dialing 108 for an ambulance remains the most effective first step.

Navigating Travel and Transport Emergencies

Travel itself can sometimes present specific challenges or emergencies. Knowing the right contacts for transport-related issues is beneficial.

Road Accident Emergency Helplines

For road accidents, the Road Accident Emergency Service helpline is 1073. For incidents occurring specifically on National Highways, a dedicated helpline, 1033, is available. The 1033 helpline offers 24×7 multi-lingual support and can arrange for assistance such as ambulances, highway patrol vehicles, and cranes. It also addresses non-emergency issues related to National Highways, including FASTag queries, feedback on facilities, and reporting road conditions like potholes or issues with street lighting. The existence of these two distinct helplines reflects the different authorities managing state roads versus national highways, providing targeted assistance based on the location of the incident.

Railway Emergency and Security Contacts

Indian Railways provides a comprehensive set of helplines for passengers. The general Indian Railways enquiry number is 139, which can also be used for medical emergencies on trains. For railway accidents and safety-related issues, the helpline is 1072. The Railway Police can be reached at 1800111322 or 1512 (for State Zonal Wise Railway Police). A dedicated helpline for children and women traveling on railways is 182. For lost or missing children on railway premises or trains, the Childline number 1098 is also applicable. This multi-faceted system ensures that various railway-related concerns, from general inquiries to serious safety and security issues, can be efficiently addressed.

APSRTC (Public Bus) Support Line

For travelers using Andhra Pradesh State Road Transport Corporation (APSRTC) buses, the number 149 can be dialed for complaints and suggestions. While this is not strictly an emergency line for critical incidents, it serves as an official channel for passengers to report service issues, provide feedback, or seek assistance related to bus travel. For non-emergency needs like online reservations, the APSRTC website (apsrtconline.in) is available.

Other Important Helplines for Travelers

A few other specialized helplines might prove useful in specific, less common emergency scenarios.

Forest Department (Wildlife Rescue or Forest Fire Incidents)

For incidents involving wildlife, such as an animal in distress, a human-wildlife conflict posing a danger, or if a forest fire is witnessed, the A.P. Forest Department can be contacted. The department has a Toll-Free Number: 1800-425-5909. This number is intended for reporting instances of wildlife hunting, poaching, illegal trafficking, or any other matter that requires forest protection. This is particularly relevant for travelers exploring natural areas, wildlife sanctuaries, or engaging in eco-tourism activities in Andhra Pradesh.

Anti-Corruption Helpline

Should travelers encounter any instances of corruption, they can report it using the Anti-Corruption Bureau helpline: 14400. While not a typical travel emergency involving immediate physical safety, facing corruption can be a distressing experience. This helpline provides a channel for anyone, including visitors, to report such incidents.

Staying Safe: Tips for Handling Emergencies

Being prepared with information is the first step; knowing how to act in an emergency is equally important.

Guidance on Calling Emergency Services

• Attempt to remain as calm as possible.
• Clearly state the exact location. Be as specific as possible, mentioning the city, street name, nearby landmarks, or any other details that can help responders find the location quickly.
• Describe the nature of the emergency briefly and clearly.
• Provide a name and a contact number through which responders can call back if needed.
• Listen carefully and follow any instructions given by the emergency operator.
• Do not hang up the call until the operator confirms it is okay to do so. It is important to patiently wait for an answer, especially when calling a central helpline like 112, as disconnecting prematurely might delay assistance.

General Safety Advice for Travelers in Andhra Pradesh

• Keep mobile phones charged and easily accessible.
• Always be aware of the surroundings.
• It is advisable to share the travel itinerary with someone reliable, such as a family member, friend, or staff at the accommodation.
• Avoid poorly lit or isolated areas, particularly after dark.
• Keep copies of important documents like passports, visas, and identification cards separate from the original documents.
• Trust personal instincts; if a situation or place feels unsafe, it is best to leave.

Concluding Reassurance

Andhra Pradesh offers a wealth of experiences for every traveler. By taking simple precautions and being aware of the available emergency contacts, visitors can enhance their safety and enjoy their journey with greater confidence. Being prepared with this information is a positive step towards a memorable and worry-free exploration of this beautiful state.

1. General Emergency Numbers (Nationwide)

India has several nationwide emergency helpline numbers that you can use in any state, including Andhra Pradesh.

• 112 – All-in-One Emergency Helpline (Police, Fire, Medical)
• 100 – Police Emergency
• 101 – Fire Emergency
• 102 – Ambulance Services
• 108 – Free Emergency Medical Services (EMS)
• 1098 – Child Helpline
• 181 – Women’s Helpline (for harassment, abuse, or violence)

These numbers are operational 24/7 and available across the country. Many of them have English-speaking operators, which is helpful for international travelers.

2. Police Contacts in Andhra Pradesh

For any situation involving theft, lost documents, harassment, or safety concerns, you can contact the local police stations. Andhra Pradesh has a well-organized police force, with special units dedicated to tourist safety and women’s protection.

• Tourist Police Helpline: +91-866-2971225 (Vijayawada Headquarters)
• Andhra Pradesh Police Emergency: Dial 100 or 112
• Women’s Helpline (State): 181
• Nearest Police Station: You can also search for the nearest police station using Google Maps or ask locals for directions.

Tip: Always carry a copy of your passport and visa (for foreign travelers) and keep digital copies on your phone in case your documents are lost.

3. Medical and Ambulance Services

Health emergencies can happen anytime, so it’s crucial to know where to find hospitals, clinics, and ambulances. Andhra Pradesh has both government and private hospitals with emergency care facilities.

Major Hospitals in Andhra Pradesh

• Apollo Hospitals (Visakhapatnam) – +91-891-2727272
• Seven Hills Hospital (Visakhapatnam) – +91-891-6677666
• Manipal Hospitals (Vijayawada) – +91-866-2463333
• King George Hospital (Government Hospital, Visakhapatnam) – +91-891-2561157
• Ramesh Hospitals (Guntur) – +91-863-2372222

For medical emergencies requiring an ambulance, dial 102 (ambulance) or 108 (emergency medical services). These services are often free for critical cases.

Tip: Travel insurance is highly recommended to cover medical emergencies, especially if you need to visit private hospitals.

4. Fire and Natural Disasters

In case of a fire, earthquake, or other natural disasters, the fire department is your best point of contact.

• Fire Emergency: Dial 101
• Disaster Management Helpline (State): +91-866-2423399

Andhra Pradesh, especially coastal areas like Visakhapatnam and Kakinada, may experience cyclones or heavy rains during the monsoon season (June to September). Stay updated with local weather forecasts and heed evacuation warnings if necessary.

5. Road and Transportation Assistance

If you encounter any issues while traveling by road, such as accidents or vehicle breakdowns, there are services available to help you.

Key Transport Helplines:

• National Highway Helpline: 1033 (for accidents, breakdowns, and road safety issues on national highways)
• Andhra Pradesh State Road Transport Corporation (APSRTC):
  • Toll-Free: 1800-425-5200
  • General Enquiry: +91-866-2570005
• Indian Railways Helpline:
  • General Enquiry: 139
  • Railway Protection Force (RPF): 182 (for safety and security on trains)
• Visakhapatnam International Airport: +91-891-2851000
• Vijayawada International Airport: +91-866-2846724

Tip: Keep important travel apps like Google Maps, Uber, Ola, and MakeMyTrip installed on your phone to help with navigation and transport bookings.

6. Tourist Information and Support

If you need assistance related to travel plans, accommodations, or sightseeing, you can contact the state’s tourism department.

• Andhra Pradesh Tourism Development Corporation (APTDC):
  • Toll-Free: 1800-425-46464
  • Website: www.aptourism.gov.in

APTDC offices are located in major cities and tourist destinations, offering help with booking guided tours, transportation, and accommodations.

7. Consulates and Embassies for Foreign Travelers

For international travelers, your country’s embassy or consulate can help with lost passports, legal issues, and emergencies.

Since Andhra Pradesh does not have many foreign consulates, you may need to contact embassies in Chennai, which serves as the nearest location for many diplomatic missions.

Key Consulates in Chennai:

• United States Consulate: +91-44-2857-4000
• British Deputy High Commission: +91-44-42192151
• Australian Consulate: +91-44-4592-1300
• German Consulate: +91-44-24304012
• French Consulate: +91-44-28279898

Tip: Register with your embassy before traveling to India for easier assistance in case of emergencies.

8. Emergency Contacts for Women Travelers

For women traveling solo or with companions, Andhra Pradesh offers specialized helplines and services for safety and assistance.

• Women’s Helpline (National): 181
• SHE Teams (Women’s Protection Force): SHE Teams operate in cities like Visakhapatnam and Vijayawada, providing quick response to harassment and safety issues.
• Police Emergency: 100 or 112

Tip: Avoid traveling alone late at night in unfamiliar areas. Use verified taxis or ride-hailing apps for safer transportation.

9. Lost and Found Services

If you lose your belongings while traveling, here’s what you can do:

• Lost Items on Trains: Contact the Railway Protection Force (RPF) at 182.
• Lost Items at Airports: Report the loss to the airport’s lost and found department.
• Lost Items in Public Transport: Reach out to APSRTC’s helpline 1800-425-5200 for assistance.

Tip: Keep digital backups of important documents, such as your passport, visa, and travel tickets, to make the recovery process easier.

10. COVID-19 and Health-Related Updates

During the ongoing COVID-19 situation, travelers should stay informed about health guidelines and restrictions.

• COVID-19 Helpline (State): 104
• COVID-19 National Helpline: 1075
• Nearest Testing Centers: Information is available on government health websites or by calling 104.

Make sure to carry masks, hand sanitizer, and vaccination proof, as these may still be required in certain places.

11. Travel Insurance and Emergency Support

Having travel insurance can provide financial protection in emergencies, including accidents, medical care, and lost luggage. Make sure your insurance covers:

• Emergency Medical Evacuation
• Hospitalization Costs
• Theft or Loss of Belongings

Tip: Keep your insurance provider’s contact details and policy number easily accessible during your trip.

12. Important Apps for Travelers

Here are some mobile apps that can help you during your trip:

• My Andhra Pradesh Tourism: Official app for booking tours, accommodations, and transport
• Google Maps: For navigation and finding nearby services
• Ola/Uber: For taxi services
• RedBus: For booking budget-friendly bus tickets
• RailYatri: For train schedules and ticket booking

Having access to emergency numbers and support services can give you peace of mind while traveling in Andhra Pradesh. Whether it’s a health emergency, a lost item, or a transport issue, knowing who to call can make a big difference. Save these numbers on your phone and enjoy a safe, worry-free journey through this beautiful state!

Need more travel tips or information? Feel free to ask!